lv777 Help Center

Everything you need to know about your lv777 account — deposits, withdrawals, bonuses, KYC, and app setup. If your question isn't here, email [email protected] or use Live Chat.

Opening & Managing Your Account

Registering at lv777 takes under two minutes. Visit lv777 Register, enter your mobile number, choose a password, and confirm your age. You must be 18 or older to open an account — no exceptions.

Each person is allowed one account only. Duplicate accounts are closed and any associated balance is forfeited. If you forget your password, use the "Forgot Password" link on the lv777 Login page — a reset link goes to your registered number within seconds.

  • One account per person, per device, per address.
  • Your name on lv777 must match the name on your payment method and ID document.
  • Change your phone number only by contacting Live Chat — do not create a new account.
  • Accounts inactive for 180 consecutive days may be flagged for review.

Deposits via bKash, Nagad & More

lv777 accepts four payment methods for Bangladesh players. All deposits are processed instantly — funds usually appear within 5 min. The minimum deposit is ৳300.

Method Min Deposit Arrival Time Fee
bKash৳300~5 minutesFree
Nagad৳300~5 minutesFree
Rocket৳300~5 minutesFree
Bank Transfer৳300~5 minutesFree
Important: Always use the deposit number shown inside your lv777 account dashboard — that number changes periodically. Sending money to an outdated number means your deposit will not be credited automatically.

If your deposit does not arrive after 10 minutes, open Live Chat and share your bKash/Nagad transaction ID. The team can usually resolve it within minutes.

Getting Your Winnings Out

Withdrawal requests at lv777 are processed within 25 min on average. The minimum withdrawal is ৳800 and the daily maximum is ৳185,000. Higher limits apply to VIP tiers.

Standard withdrawal checklist

  • KYC verification must be complete before your first withdrawal.
  • Your withdrawal method must match your deposit method.
  • Any active bonus wagering requirement must be met before withdrawing bonus-linked funds.
  • The name on your payment account must exactly match your lv777 profile name.
First-time withdrawals take up to 6 hours while the KYC team completes their review. After that, withdrawals process at the standard speed.

Visit the full lv777 Withdrawal & KYC Guide for step-by-step screenshots and troubleshooting tips.

KYC – Why We Verify & What You Need

KYC (Know Your Customer) is a legal requirement for all online gambling platforms. At lv777, it protects both you and the platform from fraud and ensures winnings go to the right person.

Accepted documents

  • National ID Card (NID) — front and back photo
  • Passport — photo page only
  • Driving Licence — front and back photo

Upload clear, unedited photos (not screenshots of photos). The document must be valid — expired IDs are rejected. The review team processes submissions within 6 hours. You'll receive an in-platform notification once approved.

Tip: Submit your KYC right after registering, before you make a deposit. That way your first withdrawal is never delayed by a pending verification.

Bonus Rules & Wagering

lv777 runs several active promotions. The welcome bonus matches your first deposit by 185% up to ৳19,500. Reload bonuses add 17% on subsequent deposits. Daily cashback returns 1.2% of net losses every 24 hours automatically.

Wagering requirement

All deposit bonuses carry a 11× wagering requirement. This means if you receive ৳1,000 as a bonus, you must wager a total of ৳11,000 before that bonus converts to withdrawable cash. Wagering counts differ by game type — always check the bonus terms page.

Referral rewards

Refer a friend who makes their first deposit and both of you receive ৳525. The reward is credited once your friend's account is verified and their first deposit clears. There is no cap on how many friends you can refer.

  • Bonuses are valid for 7 days from the date of issue.
  • Bonuses cannot be withdrawn directly — only winnings generated from wagering can be withdrawn.
  • Attempting to manipulate wagering with low-risk bets (e.g., betting both sides) will result in bonus cancellation.

Full bonus details are on the lv777 Bonus & VIP page.

Game Types & How They Work

lv777 hosts over 5,000 games from providers including FA Chai, JDB, KA Gaming, Sexy Gaming, and Ezugi. Here is a quick guide to each category.

Slots

Spinning reel games with fixed paylines or Megaways mechanics. RTP (return to player) varies by title — for example, Mine by FA Chai runs at 97.4% and Muay Thai Champion by KA Gaming at 97.5%. Min bets start from ৳1.

Fishing games

Shoot-to-win arcade games where you spend ammunition to catch fish worth different point values. Popular titles include Caishen Fishing (JDB) and Bingo Fishing (FA Chai). These are skill-influenced, not purely luck-based.

Live casino

Real dealers streamed in real time — Baccarat, Roulette, Dragon Tiger, and more. These tables have higher minimum bets but allow faster gameplay than slots.

Lottery & crash games

Lucky Dragons (Ezugi) is a draw-style lottery game. Crash games let you cash out before a multiplier crashes — timing is everything. Both categories count toward wagering requirements at their normal rate.

lv777 App on Android

The lv777 Android app (v2.7.12, 32 MB) gives you a faster, full-screen experience compared to the mobile browser. It requires Android 6.0 or later and costs nothing to download.

  • Go to lv777 App and tap "Download APK".
  • Allow installations from unknown sources in your Android settings (Settings → Security → Unknown Sources).
  • Open the downloaded APK file and tap Install.
  • Log in with your existing credentials — your balance and history carry over instantly.
lv777 is not currently available on the Google Play Store or Apple App Store. The official APK download link is only available from lv777.lv. Do not download from third-party sites.

Account Safety

lv777 uses SSL encryption on all data in transit. Your password is stored as a salted hash — support staff cannot see it and will never ask for it. If anyone contacts you claiming to be lv777 support and asks for your password, that is a scam.

  • Use a unique password not used on other sites.
  • Log out from shared or public devices after every session.
  • If you notice unrecognised login activity, contact Live Chat immediately to freeze your account.
  • Self-exclusion tools are available — email [email protected] to activate a cooling-off period.

All Questions at a Glance

Tap any question to read the answer. If your situation isn't covered here, reach the lv777 support team via Live Chat (24/7) or email.

How do I open an lv777 account from Bangladesh?
Go to the lv777 Register page, enter your mobile number, pick a password, and tick the age confirmation box. The whole process takes under two minutes. You must be 18 or older. After registering, complete KYC before your first withdrawal to avoid delays.
What is the minimum deposit at lv777?
The minimum deposit is ৳300. This applies to all payment methods — bKash, Nagad, Rocket, and Bank Transfer. Deposits arrive within about 5 minutes. There are no deposit fees on any method.
How long does an lv777 withdrawal take?
Standard withdrawals are processed within 25 minutes. Your first-ever withdrawal takes up to 6 hours because the KYC team completes their review at that point. The minimum withdrawal is ৳800 and the daily cap is ৳185,000. Higher caps unlock at VIP tiers.
Which documents does lv777 accept for KYC?
You can submit a National ID Card (NID), Passport, or Driving Licence. Upload clear photos — both sides for NID and Driving Licence, photo page only for Passport. Documents must be valid and unexpired. The review team responds within 6 hours.
How does the lv777 welcome bonus work?
Your first deposit is matched at 185%, up to a maximum of ৳19,500. The bonus carries an 11× wagering requirement, meaning you wager the bonus amount eleven times before it becomes withdrawable. The bonus is valid for 7 days from issue date.
What is the lv777 daily cashback, and is it automatic?
Yes — lv777 returns 1.2% of your net daily losses automatically at the start of each new day. You do not need to claim it manually. The cashback is credited as real money with no wagering requirement attached.
Can I play lv777 on my phone without downloading the app?
Yes. The lv777 mobile website works on any modern Android or iOS browser — Chrome, Firefox, Safari. The experience is fully responsive. For a faster, full-screen session, the Android APK (v2.7.12, 32 MB) is available from the lv777 App page.
Why was my deposit not credited?
The most common reason is sending money to an outdated deposit number. Always copy the number from your current account dashboard — it rotates periodically. If you used the correct number and funds still haven't arrived after 10 minutes, open Live Chat and share your transaction ID (TrxID) from bKash or Nagad.
Does lv777 have a referral program?
Yes. When a friend you refer registers and completes their first deposit, both of you receive ৳525. The reward is credited after your friend's KYC is approved. There is no limit on the number of referrals.
What cricket and football betting options are available?
lv777 covers IPL, BPL, T20 internationals, and ODI series for cricket. Football markets include Bangladesh Premier League, English Premier League, and major international tournaments. Pre-match and live in-play betting are both available. See lv777 Cricket Betting Guide for full details.
How do I self-exclude or set deposit limits?
Email [email protected] with the subject "Self-Exclusion Request" and state the duration you want (e.g., 30 days, 6 months, permanent). The team activates the restriction within one business day. During exclusion, all marketing communications from lv777 are also paused. For more information visit Responsible Gaming.
What should I do if I forget my lv777 login password?
On the lv777 Login page, tap "Forgot Password". Enter your registered mobile number and you'll receive a reset link by SMS within a few seconds. If the number is no longer active, contact Live Chat to verify your identity through your KYC documents and get access restored.
Are the games at lv777 fair?
All slot and fishing games use certified Random Number Generator (RNG) engines from licensed providers — FA Chai, JDB, KA Gaming, Sexy Gaming, and Ezugi. Live casino games use physical cards and roulette wheels streamed from studios in real time, with no algorithmic interference on outcomes.

Still have a question? Email the lv777 support team or head back to lv777 home to explore games and current offers.  18+ · Play Responsibly