lv777 Withdrawal & KYC Guide

Read this guide and you will know exactly how to complete KYC verification, submit a withdrawal request, and understand what to do if anything is delayed — all in one place.

  • SSL Encryption
  • KYC Protected
  • 24/7 Support
  • bKash & Nagad
  • 18+ Only

Withdrawal Limits & Timing

Before you request a lv777 withdrawal, check the three numbers that matter most: the floor, the ceiling, and the clock.

Minimum Withdrawal
৳800
Daily Maximum
৳1,85,000
Processing Time
~25 min

The ৳185,000 daily cap resets at midnight (UTC+06, Dhaka time). If you need to cash out more in a single day, your VIP tier determines whether a higher limit is available — see the VIP table below or visit the lv777 Bonus & VIP page.

The ~25-minute processing window applies after your request passes the internal review. First-time withdrawals go through KYC review first, which can take up to 6 hours — complete verification early so it does not delay your payout.

How to Submit a Withdrawal

Five steps from the cashier screen to your bKash or Nagad wallet.

  1. 1

    Log in to your lv777 account

    Open the lv777 app or visit lv777.lv in your browser. Enter your phone number and password on the login page. Make sure you are using the account that passed KYC — withdrawals go to the wallet registered under that account only.

  2. 2

    Open the Cashier and select Withdraw

    Tap the wallet icon or go to Account → Cashier → Withdraw. The page shows your available balance and any bonus funds that have not yet cleared the ×11 wagering requirement — only cleared funds can be withdrawn.

  3. 3

    Choose your payment method and enter the amount

    Select bKash, Nagad, Rocket, or Bank Transfer. Type the amount — minimum ৳800, up to ৳185,000 in a single day. Double-check the mobile wallet number on file before continuing; it must match your registered account number.

  4. 4

    Confirm and wait for the approval SMS

    Tap Confirm Withdrawal. The system sends a one-time PIN to your registered phone. Enter it to authorise the request. You will receive an in-app notification once the request enters the processing queue.

  5. 5

    Receive funds in your mobile wallet

    Standard processing takes around 25 minutes. You will get an SMS from your mobile wallet (bKash/Nagad) confirming the credit. If 30 minutes pass with no update, contact 24/7 live chat with your transaction ID ready.

lv777 cashier screen showing a bKash withdrawal request confirmation on a mobile phone

Tip: Always verify your bKash or Nagad number in Account Settings before you request your first lv777 withdrawal. A mismatch is the most common cause of delays.

Why KYC Is Required Before Your First Withdrawal

KYC stands for Know Your Customer. lv777 runs this check to confirm that the person withdrawing funds is the same person who opened the account. It protects you from unauthorised payouts and keeps the platform compliant with international anti-fraud standards.

You only need to pass KYC once. After verification is approved, all future withdrawals go through the standard ~25-minute processing time with no additional document checks.

KYC review takes up to 6 hours from the time you upload your documents. Submit them well before you plan to make your first withdrawal — ideally right after you register. The lv777 app makes uploading straightforward from your phone camera.

Accepted KYC Documents

Submit one of the following government-issued photo IDs. All three are accepted. No other document types are currently supported.

  • National ID Card (NID) Bangladesh NID — the most common option. Submit front and back of the card as two separate images.
  • Passport Data page only. The photo, name, date of birth, and document number must all be clearly visible in a single shot.
  • Driving Licence Bangladesh BRTA driving licence. Front and back required, same as NID.

The name on your ID must match the name you used when registering your lv777 account. Partial name mismatches (e.g., missing a middle name) can be resolved via live chat — do not resubmit without speaking to support first.

KYC Upload Steps

Complete verification directly from the lv777 app or the website — no email attachment needed.

  1. 1

    Go to Account → Verification

    After logging in, tap your profile icon and select Verification from the menu. The page shows your current status: Unverified, Pending, or Approved. First-time users will see "Unverified" with an Upload button.

  2. 2

    Select your document type

    Choose National ID Card, Passport, or Driving Licence from the dropdown. The form adjusts to show the correct number of upload slots — NID and Driving Licence need two images (front/back), Passport needs one (data page).

  3. 3

    Take or upload photos of your document

    Tap each upload slot and either take a live photo with your camera or choose from your gallery. File size limit: 5 MB per image. Accepted formats: JPG and PNG. See the photo requirements section below for tips on avoiding rejection.

  4. 4

    Submit and wait for the review email

    Tap Submit for Review. The lv777 verification team checks documents within 6 hours. You will receive a push notification and an email to your registered address when the result is ready.

  5. 5

    Check your status and withdraw

    Once the status changes to Approved, you are cleared for withdrawals. If the status shows Rejected, read the reason in the notification and resubmit. See the rejection section below for specific fixes.

Photo Requirements for KYC

A bad photo is the most common reason KYC takes longer. These two columns tell you what to do and what to avoid.

What works
  • Bright, even lighting — natural daylight is ideal
  • All four corners of the ID visible in the frame
  • Text and photo sharp, no motion blur
  • Flat surface, card lying face-up
  • Camera held directly above, not at an angle
What causes rejection
  • Fingers covering part of the card
  • Flash glare washing out the text
  • Photo of a photo (screen capture of ID image)
  • Expired document
  • Edited or filtered image

lv777 stores KYC documents with AES-256 encryption. Your ID is used only for account verification and is never shared with third parties except as required by applicable law. You can request deletion of your data by contacting [email protected].

Payment Methods & Timelines

All four payment methods support both deposit and withdrawal. Deposit credits in ~5 minutes; withdrawals process in ~25 minutes once approved.

    Method Deposit Time Withdrawal Time Min Deposit Min Withdrawal Fee
    bKash ~5 min ~25 min ৳300 ৳800 Free
    Nagad ~5 min ~25 min ৳300 ৳800 Free
    Rocket ~5 min ~25 min ৳300 ৳800 Free
    Bank Transfer ~5 min ~25 min ৳300 ৳800 Free

lv777 does not charge any platform fee on withdrawals. Carrier fees from your mobile wallet provider (such as bKash cash-out charges at an agent point) are separate and outside lv777's control.

Common Rejection Reasons & How to Fix Them

If your withdrawal or KYC is declined, the notification will include a reason code. Here are the most frequent ones and what to do next.

  • Wagering requirement not met Bonus funds require ×11 turnover before withdrawal. Check your bonus tracker in Account → Bonuses. Only wager real-money balance to unlock the full amount.
  • Wallet number mismatch The bKash or Nagad number in your withdrawal request does not match the one on your account. Update it in Account → Payment Methods, then resubmit.
  • KYC not yet approved Your first withdrawal is blocked until identity verification completes. Check Account → Verification for the current status. Review takes up to 6 hours.
  • Blurry or incomplete ID photo Retake the photo in good light, card flat, all corners visible. Do not use a screenshot or a photo taken from another screen. Resubmit via Account → Verification.
  • Daily withdrawal cap reached The ৳185,000 daily limit resets at midnight Dhaka time. Wait until the next day or contact live chat if you believe the cap is a VIP upgrade issue.
  • Name mismatch between account and ID Do not resubmit on your own. Contact 24/7 live chat first — the support team can resolve minor mismatches (spelling variants, missing middle name) without requiring a new document.

If none of the above applies to your situation, reach out via live chat with your request ID. The lv777 support team is available 24/7 and typically responds within two minutes.

Questions Players Ask

How long does the first lv777 withdrawal really take?
For first-time withdrawals, the total time is KYC review (up to 6 hours) plus standard processing (~25 minutes). If you complete KYC immediately after registering, your first withdrawal can still arrive within 25 minutes once you are verified. After that, every lv777 withdrawal follows the standard ~25-minute timeline.
Can I withdraw without completing KYC?
No. KYC must be approved before lv777 processes any withdrawal. This is a mandatory one-time step. You can play and deposit without KYC, but the first withdrawal request will not proceed until verification is complete.
What if my KYC is rejected twice?
After two rejections, contact 24/7 live chat directly. Bring the reason codes from both rejection notifications. The support team can review your submission manually and advise whether a different document type would be better suited for your situation.
Does the ৳185,000 daily limit apply per method or in total?
The ৳185,000 daily cap applies to your total withdrawals across all methods combined, not per method. So if you withdraw ৳100,000 via bKash and ৳85,000 via Nagad in the same calendar day, you have reached the daily limit. The cap resets at midnight UTC+06.
Can I cancel a withdrawal after I submit it?
Withdrawal requests can be cancelled while they are still in "Pending" status. Go to Account → Cashier → Withdrawal History, find the pending request, and tap Cancel. Once a request moves to "Processing" status, it cannot be reversed.
Is my ID document stored securely?
Yes. lv777 encrypts all KYC documents at rest using AES-256 and in transit over TLS. Your ID is used only to verify your identity. It is not shared with advertisers or third parties. For data deletion requests, email [email protected].
What is the ×11 wagering requirement and how do I check it?
If you claimed a bonus, the wagering requirement means you must place bets totalling 11× the bonus amount before that money can be withdrawn. For example, a ৳1,000 bonus requires ৳11,000 in total bets. Track your progress in Account → Bonuses. Only bets with real money count toward clearing the requirement.
Can I use a different bKash number for withdrawal than the one I registered with?
lv777 requires withdrawals to go to the same mobile wallet number registered on your account for security reasons. To update your payment method, go to Account → Payment Methods and follow the verification steps. Contact live chat if you need help.

Ready to Cash Out?

Create your lv777 account, complete KYC in under five minutes, and your first withdrawal can be in your bKash wallet today. Or log in if you already have an account.

Register Now Log In

Already have the app? The lv777 app (v2.7.12, 32 MB, Android 6.0+) lets you submit KYC photos and withdraw directly from your phone. Download free from the app page.

18+ · Play Responsibly. Gambling should stay within your budget. If you feel it is affecting your daily life, use our self-exclusion tool or contact [email protected].